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Product Inquiry

Do you have an inquiry about one of our products? Please complete the form below, and a member of our customer care team will be in contact with you shortly.

Duck meat and broccoli
NOW FRESH lot code packaging guide

Submitting Your Inquiry

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The lot code and best before (BB) date can be found on the back panel of our kibble bags or the top panel of our Tetra Pak recipes. The lot code can be found under the best before date as a 14 digit code for dry food recipes or a 7 digit code on our wet food Tetra Paks. Please enter the lot code and best before date on your product in the form below.

Product Inquiry Form

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Type of Pet

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Recipe Type

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